terms_conditions
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terms_conditions [2022/07/25 12:24] conan |
terms_conditions [2024/06/15 23:26] (current) conan Transfer policy made more lenient |
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| 1. You may cancel or transfer your ticket by email up to the close of standard bookings for that event, or up to one week prior to the event, whichever is latest. Transfers will take the form of a direct transfer to a ticket of equivalent price or a credit for future bookings. There may be a fee for transferral or cancellation, at our discretion, as detailed below: | 1. You may cancel or transfer your ticket by email up to the close of standard bookings for that event, or up to one week prior to the event, whichever is latest. Transfers will take the form of a direct transfer to a ticket of equivalent price or a credit for future bookings. There may be a fee for transferral or cancellation, at our discretion, as detailed below: | ||
| - | * Up to £10 admin fee for transfers or cancellations at any time. | + | * Up to £10 admin fee for transfers or cancellations at any time (this will typically be waived if we are informed of a transfer more than 6 weeks out from the event). |
| - | * Up to 50% of the ticket price for transfers or cancellations less than 6 weeks before the event. | + | * Up to 50% of the ticket price for cancellations less than 6 weeks before the event. |
| * No refunds for cancellation from the Wednesday prior to the event. | * No refunds for cancellation from the Wednesday prior to the event. | ||
| * Catering fees are fully refundable up to 1 week prior to the event, after which no refund can be given. | * Catering fees are fully refundable up to 1 week prior to the event, after which no refund can be given. | ||
terms_conditions.1658748251.txt.gz · Last modified: 2022/07/25 12:24 by conan
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